Training
Accredited Training
Outbound Contact Centre Skills
Business Skills Courses for in House Training
Click to access courses details
Quality Assurance (compliance and quality)
Handling Complaints/Queries
Handling Objections
Customer Service
Business Writing Skills
Accessing Moderating
We offer freelance assessing and moderating services for the following qualifications
National Certificate: Contact Centre Support NQF 02
National Certificate: Contact Centre and Business Process Outsourcing Support NQF Level 03
